Linux Administrator

Linux Administrator
Belfast, Antrim
Up to £32,000 Plus Share Options (up to £1,000)

Our client is a leader in communications solutions and systems and works with leading telecoms companies across the world to supply unified comms and collaboration services. An exciting opportunity has now arisen for a Linux Administrator to join their team.

This is an incredible opportunity for a 2nd line network support professional with strong Linux and Wireshark skills and a telecoms and IP networking background to be challenged and rewarded as part of a thriving global company.

With a focus on the customer, delivering on commitments, adaptability and simplicity, our client has flourished in today’s market and is eager to enhance their exceptional team with fresh talent to help push them forward.

If you feel you could achieve great things within an international environment where there are great benefits, strong rewards and an amazing team to work with, apply today.

As a Linux Administrator, you will be tasked with providing a front line support service as part of our client’s Global Support Team.

The team provides 24×7 ‘follow the sun’ technical support services and you will be responsible for enabling level 1 support teams to resolve customer issues and problems.

Primarily working with our client’s VoIP software application platform, you will work in collaboration with other teams based in Technical Assistance Centres in Australia and North America to reach successful resolutions.

You will respond to queries in a timely fashion, provide guidance to customers and go above and beyond to ensure successful resolutions are reached and customers are kept updated.

Interested? To be considered, you must have:

– 2nd line network support experience
– Experience with Linux
– A proven track record of using Wireshark
– A background in telecommunications and IP networking, ideally in troubleshooting and technical support
– Outstanding customer service skills and a focus on providing customer satisfaction and quality service
– A commitment to ethical business standards
– Excellent English communication skills, both written and verbal and the ability to effectively communicate with a global customer base

Responsible and resolution oriented, as a Linux Administrator, you must be highly customer focused with strong independent working abilities and the ability to pick up new skills quickly. The willingness to grow your knowledge is also key, as is an adaptable and flexible nature.

Experience of SIP protocols would be beneficial to your application.

To apply for the role of Linux Administrator, please apply via the button shown.

This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.

Additional Keywords: Linux Administrator, Linux Support Engineer, Support Engineer, 2nd Line, 2nd Line Support Engineer, Network Support Engineer, Telecoms Support Engineer, Technical Support Engineer, IP Support Engineer, Telecoms Support Technician.