IT Delivery Manager

itContracting are seeking applications for an IT Delivery Manager, this is a permanent position in Carlow with flexible remote working.
 
General Summary:
This is a management role and individual in this role will manage a small to mid-size team of IT professionals working within agile/kanban teams.

The role is responsible for achieving the CRM service delivery commitments of the team, utilizing the Salesforce.com technology. They work to maximize the effectiveness of the team and takes action to increase the performance of the team. They develop, mentor, and coach team members while promoting and facilitating their professional development and ensures plans are in place to elevate the performance of the team. They work with product owners or other relevant partners, and IT leadership, to ensure that there is a steady flow of valuable solutions coming from the team.
 
Job Specifications

– Bachelor’s degree in computer science preferred, or relevant technical experience
– Has 5+ years’ experience in an IT field, or equivalent relevant work experience
– Experience in CRM solutions, Salesforce.com, highly preferred
– Experience in Support delivery, and relevant framework, is preferred
– Software development or technology background with strong knowledge of relevant technical disciplines (Salesforce.com)
– Demonstrates understanding of Agile/Lean leadership principles, proficient in agile team development as well as awareness of team training opportunities
– Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful
– Able to effectively coach and mentor, and identify and address skills needs and gaps
– Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants
– Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language
– Demonstrates the ability to champion change and support teams through change
– Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization.

 
Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.
 
Ref: ITC3647