Graduate Print and Document Solutions Support Engineer

We are looking for an ambitious IT Graduate to join our highly skilled Print and Document Solutions Support Team. As a member of our Support Centre Team you’ll be working with the latest technologies in delivering an exceptional customer experience to a wide range of Datapac customers.

Requirements:

If you have an inherent passion for IT then you will learn a lot as part of our team however, some knowledge, skills and attributes as a foundation are required:

•A third level degree in an ICT discipline or in a related discipline (where certain criteria has been met)
•For related disciplines completion of an ICT internship as part of re-skilling is preferable (to include some industry qualification/s)
•Experience in an ICT Support environment gained through a work placement programme is advantageous
•Experience in a customer interaction role is advantageous
•Evidence of self directed learning and ability to demonstrate a genuine interest in ICT industry is essential
•Excellent problem solving ability
•Business written and spoken English language skill
Specific technical skills or other qualifications required:

The following technical qualifications would be of interest to us and while not essential would be a distinct advantage

•A+ Networking
•HP Certifications
•Microsoft Certifications
•Cisco Certifications

This position would be ideal for you if you like the idea of:

•Working with the latest technologies from best of breed ICT manufacturers
•Learning about the delivery of technology driven, cost effective printing solutions and ambitious to carve out a career in/from this area
•Having access to a wide range of learning experiences
•Gaining exposure to excellent opportunities for career advancement
•Working with a dynamic team of specialists across a wide range of ICT

Location:

This role is primarily based from our Support Centre in Enniscorthy, Co. Wexford.

Interested applicants should send their CV to careers@datapac.com referencing GP13.