German Key Account Manager

German Account Manager – New Role, 6 month contract

Due to new european business generation and continued company expansion, our client, a global leader in the consumer electronics market, is looking to recruit an account manager for the German market. Initally for a six month contract, there is a strong possibility that the role will go permanent.

Reporting directly to the Customer Service Supervisor, you will have the following Job Responsibilities :
* Customer Service -  May be required to respond to internal and external phone calls, faxes, emails,  and letters from dealers, reps, distributors and consumers. Process internal and external orders.  Provide POD’s, proforma invoices and tracking info when requested. Provide backlog updates to customers. Process RMA’s.  Assist other departments in providing all product information to consumers, dealers and reps.
* Report Generation: weekly / monthly sales reports
* Generating KPI’s
* Conduct Internal Audits
* Order Processing
* Calculation of rebates and commissions
* Liasing with warehouse to prioritise shipments.
* Warranty Claims – Process warranty claims for consumers and dealers.

Suitable candidates will have the following:

      German Fluency is essential for this role
* Two years of customer service, account management or order management experience.
* Dynamic, Energetic personality
* Ability to proactively and creatively solve problems.
* Strong understanding of account billing issues.
* Be competent in the use of CRM system
* Knowledge of the consumer electronic industry an advantage.

  To take your career to the next level please contact Fiona at our Limerick office on 061 502238 today as interviews will take place shortly.