GERMAN 2nd LEVEL TECHNICAL ANALYST
12 months contract
Great pay rate
My client located in the city centre is looking to hire experienced German speaking Technical Analysts to provide 2nd level technical support. You will be working with mobile technologies, cutting edge.
Must be available for a face to face interview in Dublin and available to start within 1-2 weeks.
Skills required:
Fluent German and English
* Similar 2nd level support experience: 1-3 years in Tier 2 support or Help Desk
* Understanding of Microsoft Enterprise solutions
* Understanding of operator networks and ICT technologies
* Deep technical expertise in at least 3 of the following:
– Microsoft Windows
– Mobile data services and peripherals
– Network Connectivity
– Remote connectivity
– Network Management
– E-mail and Internet connectivity
– Symbian skills
* Ability and desire to build additional technical skills
* Excellent customer service skills
* Excellent communication and interpersonal skills
* Excellent problem solving and analytical skills
* Ability to remain calm and courteous in periods of stress
* Ability to work on several problems simultaneously
* Ability to work with broad range of experience levels
* Ability to make effective presentations and do general documentation
* Ability to interact effectively with others in a team environment
* Ability to follow instructions to produce desired results
* Maintain high level of technical knowledge and processes through training, research and self-study
* Demonstrate leadership ability
* Demonstrate strong analytical and troubleshooting skills
* Organized with strong administrative skills
* Willingness to develop one self and achieve industry recognised technical certifications
Qualifications / experience
* Bachelor degree in Computer Science or related field (alternatively proven track records in a relevant work experience would be acceptable)
If this is you please send your CV directly to Natalia nataliamerritt at computerpeople.ie or give a call on 00 353 (0) 1 66 33 487. We have a lot of opportunities available for you.
Computer People is an equal opportunity employer.