FINNISH OR FLEMISH TRAVEL SPECIALIST URGENT

Our client is a worldwide travel and leisure organisation with a global network of innovative travel alliances including top corporations, resorts, cruise lines, holiday suppliers and leisure travel providers. They provides services for more than 150 major corporate brands serving more than 55 million consumers worldwide!

ROLE PURPOSE
The role of the Travel Specialist is to handle Cruise & Package Sales and sell a variety of travel products by handling inbound and outbound travel calls. Energetic communication and exceptional sales skills are key to this role which deals with selling travel products i.e. cruise & tour vacations, flights, hotels, car rentals and insurance. The goal is to maximise sales opportunities on all calls.

KEY TASKS/RESPONSIBILITIES
* To ensure all travel sales and service calls are courteously and efficiently handled within the departmental standards
* To sell travel itineraries/products to members including as many preferred company products as possible.
* To ensure all necessary bookings and documentation are completed accurately to eliminate write offs and customer complaints.
* To provide specialist advice to members on all products and services.
* To ensure all personal targets, objectives and sales goals are achieved.
* To ensure all regulations relating to the travel industry are adhered to.
* To ensure all members have all necessary information regarding travel requirements (e,g, visas, passports, etc).
* To have a flexible approach to suit market needs
* Keeping up to date with Policies & Procedures

QUALIFICATIONS / EDUCATION REQUIRED
* Fluency in Finnish or Flemish together with excellent verbal and written English.
* At least 1 year in a previous Travel Agency Role
* At least 1 year in a previous Sales Role
* Candidate must have experience in International travel

SKILLS / KNOWLEDGE REQUIRED
* Has one year min sales experience preferably in a call centre environment
* Excellent Verbal & Written English
* ECDL or relevant experience with Windows, MS Office Environment
* Must have sound knowledge of customer service principles and practices
* Familiarity with telephone techniques and skills

THE PACKAGE
*High Commission Earning Potential
*Generous Re-Location Package for candidates recruited outside Ireland
*Discounted Travel Related Products
*Subsidised Restaurant
*On-Site Gym
*Extensive Free Parking
*Specialised Training To Enhance Your Skills
*Regular Team Building Events
*Fantastic Fun Atmoshere