Excellent Opportunity IT GRADUATE

Are you an IT Graduate looking for your first move into IT support role. If you want to work in a company that offers excellent career opportunities and a great place to learn then this is the role for you. My client is currently looking for a graduate for a short term contract.

The main functions of the role include:

Duties include:
• Logging all calls onto the dedicated Service Desk database.
• To process service requests in a prompt and efficient manner.
• Escalate calls to the appropriate team or service partners when necessary.
• To liaise with the IT Service Desk Manager and Client ensuring they are kept updated with key information.
• 1st line trouble shooting IT related calls.

Qualifications and Experience
• Degree in Computing / IT

Personal qualities
• Focused on and driven to provide the highest quality of customer service.
• Highly developed spoken communication skills.
• Good written communication skills.
• Commitment to provide a high quality and professional service.
• Ability to work as part of a team or to work unsupervised and take responsibility for the completion of tasks.

If you are interested in this role please send me your detailed CV detailing all your education results and experience to date. TO be considered for this role you will need to have an honours degree.