EMEA Senior Credit Manager

Job Category: Finance
Location: Ireland, Dublin
Job ID: 712521 12182
Division: Finance Position Title:Senior Credit Manager, EA Direct EMEA
Department:EMEA Credit Services, WW Credit Services
Reports to:Senior Credit Manager, EMEA Credit Services

The mission of Microsoft’s Treasury organization is to protect the value of Microsoft global financial and physical assets, provide capital, and optimize risk/return. Treasury manages Microsoft’s diversified portfolio of assets and oversees Foreign Exchange, Corporate Finance, Credit Services and Risk Management.
As a key component of the organization the objective of WW Credit Services is to maximize protection of Microsoft’s investments in Accounts Receivable while acting as a trusted advisor to the business and delivering key decision support which enables profitable growth. By hiring and developing outstanding people that are customer engagement focused, WW Credit Services drives strategic organizational agility through operational excellence, continuous process improvement and streamlining activities in an effort to be the world’s leading Credit Services organization.

Purpose:

This is an important position, responsible for providing thought leadership, operational direction and oversight in the collection and risk mitigation of the Enterprise Agreement (EA) Direct Account Receivable portfolio, while contributing to the overall direction of the EMEA and WW Credit Services organization. This is a key position within the region and offers the opportunity to influence Microsoft policy as it relates to the sales of Microsoft product and services. The individual will also provide business insight and key decision support to regional leadership.

This involves establishing strong relationships with business and finance leaders to clearly understand the mission, challenges and business initiatives the credit leadership is driving. Additionally, this position is tasked to drive the standardization of policies, processes and tools set to meet the Corporation’s objectives and targets. This role will also assist in evaluating risk, setting credit limits and monitoring customer’s financial condition and negotiating appropriate security instruments.

This position plays a critical role in ensuring the risk level is kept to its minimal, help promote sales, increase revenue and reduce bad debt. It also has constant customer contact and requires a high level of customer service whilst at the same time protecting Microsoft’s interests.

Responsibilities:

Business Strategy Development – Provide support and leadership in efforts to combine worldwide learning and strategic company initiatives to define strategies for each fiscal year. Operationalize and execute these strategies while ensuring alignment with company objectives and organizational commitments
Business Execution/Collections and Credit Management – Independantly manage the area of EA Direct collections and credit management end to end, providing support, direction and leadership. Drive high quality execution against plans and according to Treasury operational commitments. Independantly drive significant improvements in the performance of EA Direct collections with particular focus on the 60 days plus past due balances to achieve set monthly targets. Effectively manage risk within the EMEA EA Direct channel through the credit review process and by working closely with subsidiaries and Legal and Corporate Affairs. Ensur