DUTCH HELPDESK AGENT ( 1 other European language) Brilliant opportunity to work in City Centre on Dutch Helpdesk role for 12 month contract. You will be required to do shift work working from early shift 7am-3pm or late shift from 11am-7pm. This role entails: * To provide first level IT support to internal employees and...
Find out more
You have successfully applied for this job!
Sorry you can only apply the a role once.
The job you're currently viewing has expired, you will be unable to apply for this role!
Contract
Dutch and 1 European Language
DUTCH HELPDESK AGENT ( 1 other European language)
Brilliant opportunity to work in City Centre on Dutch Helpdesk role for 12 month contract. You will be required to do shift work working from early shift 7am-3pm or late shift from 11am-7pm.
This role entails:
* To provide first level IT support to internal employees and partners in a call centre environment. Performing initial level of problem identification and attempting resolution
* Demonstrating the understanding of the customer’s business needs and being able to achieve and maintain high customer satisfaction ratings. Develop and maintain knowledge of Remedy (incident tracking system), Central Support Knowledge Base and of the call centre’s procedures and business environment
Knowledge/Skills/Abilities:
* Excellent customer service skills
* Excellent interpersonal skills
Technical expertise in 3 or more of the following:
* Windows Operating Systems
* Microsoft Office
* Network Connectivity
* Print Services
* Hardware
* E-Mail / Internet mail
* Lotus Notes
* Fluent in English and another European language
Please let me know if you would be interested in this role and call me on 01 66 33 456
You can't apply for this job, is has expired.