Desktop Support Engineer required by an established leading IT Services provider based in Omagh, Co. Tyrone, for a 6-month contract. The successful Level 2 Support Engineer should have previous Deskside support experience in a Windows Server environment and preference will be given to candidates that can start immediately.
What will I do as a Desktop Support Engineer?
- Provide onsite deskside support to circa 300 internal users
- Troubleshoot hardware and software issues
- Provide problem diagnosis, using appropriate support tools for hardware, software & in-house applications
- Provide a point of contact for users who need to log support incidents via phone or email
What do I need?
- 2+ years relevant experience in a Desktop Support role
- Microsoft Active Directory
- Microsoft Exchange knowledge
- Windows Desktop support
- Must possess excellent problem analysis & troubleshooting skills
- IT Certification i.e. MCSE, MCP, etc.