Role: 2nd Level IT Support Contract
Location: Dublin
Rates: Competitive – based on expertise
Duration: 6 months
This client is based in Dublin city centre and they are looking to fill a contract role for 6 months maternity cover. The ideal candidate will be supporting a large user base and will be working closely with and reporting to the IT manager. The contract will pay a daily rate.
Day to Day Responsibilities
• Troubleshooting on software and hardware issues
• Log all helpdesk calls
• Maintenance of physical hardware
• Liaising with external vendors
• General Desktop duties
Essential Skills
• Experience with Exchange, Active Directory and back-up
• Extensive experience of troubleshooting hardware and software
• 3-4 years in a similar desktop support role
• Experience with customer dealings
• Strong communication skills
Key Attributes:
• 3rd level qualification in a related discipline
• Strong customer facing skills
• Analytical skills and logical approach to problem solving
If interested in this position please send on an updated CV as soon as possible and if you have the right experience we will be able to organise an interview for you immediately.