IBM Ireland is currently seeking Danish speakers to join their technical support teams. Ideally, candidates will have customer service experience and a strong interest in IT. There are already 600 staff from Finland, Denmark, Norway, and Sweden in IBM, providing top level service to IBM's Nordic customers. * Taking inbound calls from IBM's business customers...
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Danish and looking to work abroad for 1 year?
IBM Ireland is currently seeking Danish speakers to join their technical support teams. Ideally, candidates will have customer service experience and a strong interest in IT. There are already 600 staff from Finland, Denmark, Norway, and Sweden in IBM, providing top level service to IBM’s Nordic customers.
* Taking inbound calls from IBM’s business customers customers. * Identifying the customer, the machine and the problem/difficulty and updating the details in database * Providing hardware and software telephone support for the IBM products * Answering to the customers’ queries and solving their technical problems.
* Fluent Danish and a good level of English * A strong customer service background * A real interest in IT (IT experience or degree a distinct advantage) * Good communication skills, with the ability to operate within a team.
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