[b][red]Technical Writer[/b][/red] [b][red]Duration:[/b][/red] Contract (6 months initially with possibility of extending) [b][red]Overview:[/b][/red] Technical writer required to produce technical documentation in the form of Process Descriptions, Standard Operating Procedures, Work Instructions, User Guides, training material and any other documentation as required for internal applications and staff support. [b][red]Responsibilities[/b][/red] • IT professional delivering high quality technical material...
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Contract
Company Confidential – Technical Writer – Contract
Competitive Rates offered
[b][red]Technical Writer[/b][/red]
[b][red]Duration:[/b][/red]
Contract (6 months initially with possibility of extending)
[b][red]Overview:[/b][/red]
Technical writer required to produce technical documentation in the form of Process Descriptions, Standard Operating Procedures, Work Instructions, User Guides, training material and any other documentation as required for internal applications and staff support.
[b][red]Responsibilities[/b][/red]
• IT professional delivering high quality technical material in support of specific business applications, business processes and customer-facing IT Services.
• Activities include: authoring, editing, rewriting documentation, including but not limited to Process Workflows, Process Descriptions, Standard Operating Procedures, Work Instructions, training material and User Guides etc.
• Documentation of IT application support procedures and processes around business applications and services
• Develop, review and update Standard Operating Procedures
• Develop, review and update business processes
• Use specified software packages and standard procedures, responsible for compiling and maintaining all relevant documentation including SOPs and processes
• Executive reporting
[b][red]Essential:[/b][/red]
• 5+ years’ experience in technical writing of SOP’s and process documentation
• Educated to Third level.
• Fluent English speaker with excellent oral and written communication skills.
• Very good knowledge of Microsoft Office.
• Positive attitude, excellent interpersonal skills, strong work ethics and ability to multi-task.
• Ability to meet deadlines with effective time management skills.
• People Management experience
• Excellent written and verbal communication skills
• Ability to manage time and perform to strict deadlines
• Ability to communicate clearly and concisely at all levels
• Excellent problem-solving skills and ability to navigate challenging situations to ensure the success of the project
• Has the ability to manage stakeholder expectations while maintaining focus on agreed deliverables.
• Structured, organised and a team player.
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