Application Support and Development

Are you excited about Facebook Platform? The Facebook Platform team needs people to support the developer community, enforce our policies, uncover abuse, and ensure the best possible Platform user experience.

In this position, you'll interface with everyone from lone developers writing their first app to larger companies who have built businesses on Facebook Platform, while working closely with the Platform team. The Platform team is a tight-knit group encompassing all aspects of Platform, including engineering, business development, product management, policy, marketing, and technical support. This position is located in our EMEA HQ – Dublin, Office.

Responsibilities[/b]
Review applications to ensure good user experience;
Investigate possible abuse, implement enforcements, communicate with developers;
Discuss policy and product with developers and contribute to Facebook's decisions on changes;
Identify trends to enhance the support process and improve team efficiency;
Interface effectively with other teams;
Creatively contribute to the Platform team's overall mission;

Requirements[/b]
Excellent written and verbal communication skills;
Undergraduate degree from a leading academic institution;
Web related technologies such as HTML, XML, DNS, TCP/IP etc;
Working knowledge of relational databases (MySQL);
Avid Facebook user essential;
Critical thinker;
Sound and responsible judgment;
Strong attention to detail;
Ability to multi-task and rapidly switch contexts;
Familiarity with Facebook and Platform applications;
Relevant developer relations experience a plus;

**Must have valid EU work authorization
**PLEASE NOTE: Facebook does not accept any unsolicited resumes from headhunters, executive recruiters, or other staffing or personnel agencies. Please do not submit or forward any such resumes to our site, jobs alias, Facebook employees or any other company location. Facebook is not responsible for any fees related to unsolicited resumes.