Applications Support Analyst Primary responsibilities: The Application Support Analyst roles will have a number of core activities. • You will act, as part of a team, in a third level support capacity for escalated functional issues with the main life and pension products. This will involve re-creating the issues in a test environment and working...
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Contract
Application Support Analyst
Negotiable
Applications Support Analyst
Primary responsibilities:
The Application Support Analyst roles will have a number of core activities.
•
You will act, as part of a team, in a third level support capacity for escalated functional issues with the main life and pension products. This will involve re-creating the issues in a test environment and working with the development team to resolve the issue, carrying out regression testing and closing out the bugs with the users. It will require a strong knowledge of the functionality rather than the underlying technology, which will be diverse.
•
You will also work as part of the systems analyst team to define requirements for modifications to the core systems, handing these off to the architects / developers and carrying out test work on the developed products.
•
This role will be diverse and will require someone with a good approach to problem solving and a good knowledge of systems analysis and structures (ideally UML)
Requirements
•
3 – 5 years in a similar role and strong knowledge of financial systems ideally from a life product / pensions background
•
Experience documenting business and functional requirements
•
Strong inter personal skills
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