Major law firm based in Central London requires helpdesk support immediate start Helpdesk Support will have at least 1-2 years 1st line technical suppport experience and some of the following skills; * Minimum of 1-2 years related experience in a 1st line role. * Experience of working to SLAs and using a ticket logging system....
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Contract
1st Line Helpdesk Support
€110 per day
Major law firm based in Central London requires helpdesk support immediate start
Helpdesk Support will have at least 1-2 years 1st line technical suppport experience and some of the following skills;
* Minimum of 1-2 years related experience in a 1st line role.
* Experience of working to SLAs and using a ticket logging system.
* Excellent communication skills and telephone manner.
* Ability to follow procedures and mindful of attention to detail.
* Able to make progress with minimal supervision.
* Experience of supporting a user environment of 500+.
* Ability to effectively establish working relationships with business users and internal teams.
* Microsoft Windows and Office, MAC OSx, Office 365, and Active Directory.
This is an urgent requirement only people who are immmediately available will be considered for the role.
Feel free to contact Allison @ Datacom on:02070891507
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