The position will support the Company’s internal and client Networks in addition to providing escalation support as and when required. This is a highly specialised technical role within the Service Department, and is responsible for providing networking design and support.
Fulfilling 2nd and 3rd line support related duties – the role holder will oversee their own duties and responsibilities and act as a mentor and oversee the work of two Graduate Network Engineers also.
Hours: Monday – Friday 37.5hrs (Rota basis 7am-3:30pm, 8am-4:30pm, 10:30am-7pm)
Type: Permanent
Salary: Competitive and Negotiable. Please call Nicola for more details – number below
As a Network Engineer, you will be responsible for;
- Support of multiple network environments both internal and for external clients
- Undertake 2nd and 3rd line network fault investigations including analysis, resolution and updating or producing documentation
- Support of VOIP infrastructure
- Review and complete moves, additions and changes to the network infrastructure in line with the customer’s requirements
- Establish and administrate network monitoring and alerting
- Provide consultancy to the business for network infrastructure changes or projects, including the design and implementation of new solutions
- Produce method statements in line with required change control procedures to support changes to the network infrastructure
- Support and administer the firewall environments in line with IT Security Policy including changes to rule sets, IPS administration and VPN configuration and troubleshooting
- Perform upgrades to the network infrastructure to latest stable firmware release
- Perform ad-hoc traffic analysis to help identify causes of IT system issues and produce reports that present and explain the information collected
- Produce and maintain design, support, commissioning and installation documentation
- Administration of all Network devices including but not limited to Netscalers etc.
Essential Criteria
– 3 to 5yrs experience within a technical delivery / support role
– Qualified to a CCNP level or equivalent experience with a demonstrable track record
– Comprehensive working knowledge of a range of networking vendor platforms, such as:
– Cisco LAN/WAN & Security Appliances & Software.
– Juniper LAN/WAN & Security Appliances & Software.
– Extreme Networks.
– CheckPoint Security Appliances & Software.
– Citrix NetScaler ADC.
– Able to demonstrate understanding of key networking concepts & technologies, including:
– IPv4 & IPv6.
– Layer 2: STP & MSTP.
– Layer 3: Routing protocols BGP, OSPF and EIGRP.
– Overlay technologies: IP VPN & FlexVPN.
– Security solutions such as NGFW, IDS/IPS, IPSec VPN, and SSL
– Public Key Infrastructure (PKI).
– DNS.
– Excellent network and security troubleshooting skills within large, complex networks
– Use of packet capturing technologies such as Wireshark / tcpdump.
– Use of LINUX distros & associated packages.
– Strong understanding of the ITIL framework
– Demonstrate a positive ‘can-do’ attitude and contribute to an energetic and motivated team environment
– Focus on the customer to ensure solutions adhere to design and meet delivery timescales within budget
– Strong verbal & written communication skills
– Proficient in the production of technical & procedural documentation
– Demonstrate previous experience in mentoring / knowledge sharing with peers.
Travel
• May be required
To be considered, please submit your CV. Alternatively give us a call on 07826010507and we will answer any of your queries.
Cased Dimensions is an Equal Opportunities Employer