BUSINESS ANALYST – FINANCIAL – CLIENT FACING

BUSINESS ANALYST – FINANCIAL – CLIENT FACING
Role:
Lead the requirements gathering and requirements management processes.
Manage requirements through solution, test and delivery and to assist the customer in defect management. You will plan delivery of requirements and configurable solution and track progress to ensure aggressive project deadlines are met. Planning should facilitate implementation of standards and best practice. You will communicate scope changes to the customer and manage the customer’s expectations creating satisfied customers.
You will be expected to contribute to the best practice standards and to input to the continuous improvement of these standards. You will recommend changes to standards to reflect lessons learned from project experience. You will be a product expert and lead the customer in configuring the product to its best advantage working with the solution review group to ensure longevity of the customer’s configuration.
The role is largely a customer facing role but you will need to establish key relationships within the organisation to support the customer effectively by providing them with the latest information. In order to fully understand the customer requirements you will have worked in the General insurance industry.
Responsibilities:
• Liaising with Sales to ascertain the project scope and high level requirements
• Familiarising yourself with the sales demonstration build and configuration
• Eliciting Requirements from customer and documentation of those requirements
• Planning and leading requirement workshops with clients.
• Communicating the customer requirements to all stakeholders
• Managing requirements through to delivery
• Working with the project manager to estimate and plan the requirements gathering, configuration solution and requirements management for the project and closely tracking against that plan
• Configuration of the product in line with business requirements.
• Advising best practice and risks associated with non- adherence to key project stakeholders ( PM’s, TC’s, Customer Account Managers etc.)
• Managing clients expectations of the delivery
• Presentations of products
Experience:
• 4 years experience working as a Business Analyst / Business Consultant
• General Insurance industry experience
• Logical Thinker; Problem Solver
• Business Process Modelling
• Requirements writing
• Requirements management and traceability
• Workshop facilitation
• Matching solution to requirements
• Self starter
• Comfortable working under pressure
• Planning
• SQL
• XML
For more info contact Eoin on 01 474 4613 or apply for this role online