Customer Support Engineer – SQL, Microsoft Windows

Customer Support Engineer – SQL, Microsoft Windows
Belfast
£25,000 – £35,000

With customers in over 35 different countries, our client specialises in the development and implementation of banking systems to credit unions, banks and savings and loans organisations. An opportunity has now arisen for a Customer Support Engineer to join their team.

This role would suit a graduate (or equivalent) with good experience in a SQL/Windows network environment and excellent communication skills looking to join a progressive and dynamic company offering exciting opportunities for overseas travel.

Joining a customer centric team, as a Customer Support Engineer, you will be responsible for delivering a range of remote support services to clients in one of 35 different countries.

You will be tasked with:

– Handling telephone and web enquiries
– Dealing with technical and transaction processing issues
– Working on systems implementation projects, including software installation, customer training and network configuration
– Resolving SQL issues from application users

To be considered for the role of Customer Support Engineer, you must have:

– A degree (or equivalent)
– Proven commercial experience within a Microsoft Windows network environment using SQL

Additionally, you must possess excellent written and verbal communication skills with a positive attitude to helping customers.

Although not essential, experience in a similar IT support role and relevant environment would be a distinct advantage to your application. Experience of supporting finance or accountancy systems would also be beneficial, as would a degree (or equivalent) in IT, finance, accountancy or business studies.

If you are open minded with a positive work ethic, our client wants to hear from you. In return, you will receive opportunities to learn, develop and advance across the spectrum of services and solutions they offer. Don’t miss out, apply now.

To apply for the role of Customer Support Engineer (Finance/Accountancy Systems), please simply send your CV and a covering letter via the button shown. If your skills and experience meet with any of our client's requirements and/or needs, we will provide our clients with your full details so that they can consider whether you may be suitable for the vacancy advertised. Your details, as submitted by you, will only be used in conjunction with this vacancy. By submitting your CV and cover letter to us, you give express consent to us using your details for this purpose.

Additional Keywords: Customer Support Engineer, Finance, Accountancy Systems, Customer Support, Customer Service Engineer, Engineer, Engineering, Graduate Customer Support Engineer, Junior Customer Support Engineer, Installations Engineer.

This vacancy is being advertised by Web Recruit Ireland Ltd. The services advertised by Web Recruit Ireland Ltd are those of an Employment Agency.