Principal Technical Services Specialist

Principal Technical Services Specialist, Belfast £35k – £40k plus benefits TSS5

My Client is a Global market leader in the ICT industry with their main focus on products, technology and services. The role will be an opening in the Belfast office to be the Principal Lead Technical Services Specialist (TSS5) with technical support team. My client is a market leader in the industry and key clients vary from finance, services to public sector.

The role will involve many aspects including technical knowledge and experience with a client facing and team lead function. There are many benefits in working for the company including the following:
* Opportunity to work for a market leader
* Competitive Salary
* Bonus scheme
* Overtime available at various rates
* On call payments monthly and incident overtime
* Free parking
* Flexible benefits include – medical care, dental, family medical, travel insurance, bike to work
* Pension contribution
* Death in service grant
* On going training and CPDinhouse training and external courses

Elements to the role:
* Know accounts, take part in the duty manager regime
* Provide office cover
* Back up checking of UNIX server
* Quality checks
* Client meetings, liaise with architects and business units

Ideally you will have 3 – 5 years experience in the support of Unix based server estates, to include those skills listed as ‘mandatory’. The ability to demonstrate experience in the skills listed as ‘useful’ and ‘On the job’ would be advantageous. The role may, on occasion, require the person to work outside of their own skill set by being able to accurately follow specific technical instruction from colleagues or documentation/plans. Successful applicants also need to demonstrate the ability to deputise for the team manager on team management/HR responsibilities.

Skills – Mandatory:

* Unix OS, eg. Solaris, HPUX, AIX.
* Clustering
* SAN Storage products eg. EMC,VMAX, Clariion, Hitachi, HP StorageWorks, NetApps
* Unix Shell Scripting
* Enterprise Wide Backup Strategy & Toolsets eg.Veritas Netbackup, Commvault.
* Excellent written/verbal communication skills
* Incident/Problem/Change Management
* managing staff and workload prioritising
* Project planing and management

Skills – Useful:

* Linux, ESX/ESXi
* Networking/communication technologies knowledge, TCP/IP, FTP etc.

* Enterprise Management.
* DR Methodologies
* ISO27000 Framework
* Service Delivery within ITIL Framework

Skills – on the job:

*Attention to detail
*Self-Motivated
*Strong Initiative
*Team Player
*Flexibility
*Ability to work under pressure

Applicants will have to pass a Security Clearance for this position and also periods of travel may be required, on call and overtime is also available in this role.