Technical Telesales Representatives (X 4)

[blue][b]Technical Telesales Representative (X 4)[/b][/blue]

Dublin, Ireland
12 Month Fixed Term Contract

Salary [b]€32K (OTE €46K)[/b]

Eden Recruitment is working closely with a leading Multi-national Technology company specializing in cloud solutions.

Right now they have a requirement for experienced technical sales professionals to join one of their busy teams. In total there are four roles.

Please note at least one of these positions will require a fluent German / English speaker

[b]Key Function of Role:[/b]

* Protect, develop and expand recurring “software support” based revenue streams (acquired through the normal product sales process).
* Sell and upsell the Company’s service offerings to new and existing customers.
* Sell evolving products to end users and channels partners.
* Sell and upsell selected software and hardware products via telesales efforts.
* Grow the support opportunity sales pipeline on a quarterly basis.
* Liaise with regional Sales Manager level to relay key data that needs to be understood to support sales pipeline.

[b]Primary Duties of Role:[/b]

* Planning the weekly call activities using advanced information and systems tools, lists and databases.
* Achieving a set revenue quota for Support contract renewals, new services business offerings and selected products that the Support organization offers to Customer base.
* Increase the awareness within the Company Sales team of named existing accounts that do and do not have a current support relationship with the Company through CRM system research and subsequent live communications to the Sales team.
* Sell the benefits of the Company’s Technical Support directly to customers when called upon.
* Evangelize the benefits of other Company services offerings
* Achieve business revenue quota on a quarterly basis.
* Perform duties in accordance with established Company policies and procedures.
* Work to develop and promote a positive team environment.

[b]Measurement:[/b]

The person will be measured on the following points:

* Achievement (against sales targets for new business).
* Achievement (against expected customer contract renewal rates).
* Growth in quarterly software support revenue pipeline through interactions with * Company Sales, partners and end users.
* Support Account Manager key performance indictors including total daily calls made, calls completed, talk time, forecasting accuracy, and other related measurements.

[b]Job Requirements:[/b]

Suitable Applicants will have:

* At least 2+ years’ experience in sales, tele-sales and sales administration.
* Customer care, call centre or related experience.
* Ideally will have experience working within a sales /sales support function within a multinational technology company.

[b]Education:[/b]

University degree (or higher).

* Fluency in written and oral English required (Fluency in German a major plus).
* Flexible working hours might be required at times, mainly towards quarter end.
* Possible travel required (up to max 15% of the time for this position).

[b]Qualifications: (Knowledge, skills, abilities required)[/b]

* A passion for sales (and achievement).
* Good knowledge of productivity applications.
* Good Microsoft Skills (Word, Excel etc).

[b]Suitable applicants will have excellent communication skills (especially over the telephone).[/b]

These are excellent career opportunities within a fantastic company that is growing its operations in Ireland.

For more information on this role, submit your CV and I will come back to you with a full job spec.

[b]Interested in this opportunity?[/b][b][red] Apply Now![/red][/b]

For more information about this and other available IT Jobs in Ireland, please submit your CV to Phil in Eden Recruitment.