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Senior Desk Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Salary Description:
Competitive Salary Offered
PFH Technology group
Job Ref:


PFH Technology seeking a Senior Desk Support Engineer to join our Client in Dublin

Daily rate or PAYE Contract


  • Previous experience providing Remote and/or Deskside client support.
  • Active Directory User, Group and Permission Management 
  • Excellent Client PC, Thin Client and Laptop hardware replacement, maintenance and troubleshooting.
  • Windows 7 & Windows 10 setup, troubleshooting and support in a business environment.
  • Desk Moves, Rollouts, Client data transfer.
  • Warranty management with 3rd party vendors
  • Business Application Support
  • Microsoft Office and/or Office 365
  • Microsoft Outlook in an Exchange or Office 365 environment
  • Enterprise PC Imaging using SCCM for example.
  • Client Print support
  • Client VPN setup
  • Client WiFi troubleshooting
  • Client VoIP soft phone or desk phone local setup
  • Smartphone configuration (iOS and Android)
  • Mobile Device Management (MDM)
  • Client Antivirus
  • Remote client support using RDP, TeamViewer and LogMeIn
  • Apple Mac support
  • Client Network Cabling and Patching
  • Enterprise IM/UC Clients (Teams, Zoom, WebEx, etc.)
  • Meeting and Conference Room setup and maintenance
  • Peripheral device support

Skills and Qualifications

  • Network device admin
  • Windows Server Administration
  • Vmware
  • Exchange
  • Linux
  • SCCM
  • Hyper-V
  • Azure 
  • SQL


  •  Bachelor’s degree in IT or Business 
  • Excellent interpersonal skills as role encompasses HR admin
  •  Good problem-solving and communication skills

No visa sponsorship available for this position

PFH is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO 20000/27001 24*7 certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 450 dedicated professionals, including over 350 qualified engineers, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.


Contact Details:
PFH Technology group
Tel: 01
Contact: Michelle McGrath

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