IT Helpdesk Analyst

My client is an expanding service provider who is seeking an IT Helpdesk Support Analyst to join their fantastic team. You will be assisting the senior support analysts and provide excellent customer service to clients.

Responsibilities:

- Provide 1st level IT Support to clients

- Troubleshoot, diagnose and solve user related issues

- Work with senior engineers and assist with support

- Liaise with clients and internal staff

- Office admin as required and assist with policies

Essential Criteria:

- Third level degree in an IT subject area

- 2 years' experience in an IT Support role

- Experience with Windows and iOS

- Ability to demonstrate excellent communciation and interpersonal sills

- Knowledge of basic networking

Benefits:

- Opportunity to work from home

- Mobile and laptop

This is an exciting opportunity for an IT Helpdesk Support Analyst. If you are interested in this position, please apply now or contact Emma at Reperio for more information.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

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