2nd Line Deskside Support

€20 per hour working a 7.5 hour day, Monday to Friday

Dublin, Ireland

For this role you will provide 2nd Line Support, working in a small team within a growing international company - and to help you get started you will have a buddy programme for full support after joining.

This role will be ideal if you are looking to develop your career and skills as you will be provided with ongoing training and the support of your team and delivery managers.

Essential skills & experience:

* Experience in the delivery of IT support services. (Resolving problems sitting with the user.)
* Comfortable with many deskside technologies - from Operating Systems to Office and from Active Directory to Exchange.
* Experience in 2nd Line Support
* Ability in addressing break/fix issues - supporting PCs, Printers and MFP.
* Desktop Support both face to face and remotely
* SCCM or similar ticketing system
* Support of MS Office including Skype and Outlook
* Support of printers, both local and network

If this 2nd Line Deskside Support role is of interest then please apply now.

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