Level 2/3 Technical Support Engineer

My client based in North Dublin requires a L2/L3 Support Engineer for a daily rate contract. You will be take all means necessary to resolve system issues and follow relevant procedures to escalate issues.

* Dublin
* 6 Month Daily Rate Contract
* Attractive Rates

Role

* Researching, diagnosing and troubleshooting software, hardware and network problems

* Resolve network issues and configure OS using remote desktop connections

* Contact clients by email, phone and chat to resolve both quick fix and in-depth technical issues

* Escalate unresolved issues to appropriate teams

Requirements

* 3+ years' experience in a technical, desktop, IT help desk type role

* First-hand experience with Windows, Mac and Linux operating environments

* Excellent written and verbal communication skills

* Ability to manage multiple

* Any applicable certs in Microsoft, Cisco, Linux etc is desirable

This is a great opportunity to join a fast-growing company in Dublin. If this role sounds of interest, please send across an up to date CV to r.rankin@reperiohc.com or contact Ryan Rankin on 015713000 for a confidential discussion.

Reperio Human Capital Limited acts as an Employment Agency and an Employment Business.

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