Infrastructure Engineer

The System Administrator IV provides networking and systems administration expertise for the Ireland site. The Systems Administrator will be responsible for ensuring that systems are functioning properly, within the design and security specifications established by IT, and that all applicable policies, processes, and procedures are properly communicated and followed.

This is a senior-level role that will also participate in the design and implementation of strategic systems and services, and provide 3rd-tier problem resolution for issues escalated from other IT support groups. This role will also be the subject matter expert for the MES (Manufacturing Execution System).

The qualified candidate will demonstrate extensive to moderate experience in supporting the following systems/areas:
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Experience working in environments that adhere to legal requirements such as FDA 21 CFR Part 211 and Part 11, EU GMP and GAMP 5 guidelines.
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Extensive experience with monitoring tools and systems (eg, SolarWinds, Nagios, ThousandEyes).
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Extensive experience with VMware 6.x/5.x environments:
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Management of host VM's in a SAN-based, clustered, HA environment.
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Performance monitoring and management.
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Problem remediation for ESX Servers, vCenter, and related VMware technologies.
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Backup, Replication, and Disaster Recover.
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Extensive experience with Windows Server OS and related technologies:
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AD design, architecture, sustainability and support.
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GPO design, architecture, sustainability and support.
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DHCP, DNS, FRS, architecture, sustainability and support.
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Extensive experience with disaster recovery, data retention, and comprehensive backup and recovery systems.
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Moderate experience working in complex networked environments;
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Thorough understanding of WAN/LAN troubleshooting and support.
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Cisco-based switching, routing, and wireless.
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Project and problem management, including effectively identifying and communicating goals, risks, stakeholders, timelines, options, and costs.

The candidate will also be responsible for contributing to the overall strategic direction for key infrastructure projects.

Additional responsibilities include coordinating with service providers and partners, resolving escalated technical requests, and collaborating with other IT personnel on departmental projects.

This person will be a key part of infrastructure project design and implementation and partner with internal and external groups and vendors to make sure that IT initiatives are completed successfully.

Education and Other Professional Qualification Requirements:

Bachelor's degree preferred.
VCP, MCSE, or equivalent industry certifications preferred.
Building and executing project plans working closely with customers and IT to understand and manage project expectations.
Project experience involving technical consulting, solution design, project envisioning, planning, development and deployment.
Provide accurate information at an appropriate level of complexity to staff in order to facilitate understanding and effective use by network/systems users.
Provide a high standard of customer service and follow through staff inquiries and questions from commencement to resolution in a timely and professional manner.
Plan and manage their own work in a complex, changing environment in order to meet set objectives and deadlines.
Contribute to the success of the team by developing and utilizing effective lines of communication with other members and providing support to others as needed to ensure cohesion and consistency in approach.

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