IT Support - 2nd Line - Contract - Belfast
Your new company
A leading global organisation, who have reach in over 30 countries, are looking for two 2nd Line Support Engineers to join their Belfast team on a 6 or 10 month contract, with a high likelihood of extension.
Your new role
Due to large growth within the organisation, my client are looking for two 2nd line support engineers to help support changes to technology and services eg. Collaborate Platforms, Document Automation.
You'll be responsible for advising staff members on how to use these tools, as well as undertaking system housekeeping tasks to ensure safe and effective use of the systems. Other responsibilities include troubleshooting issues and resolving queries.
What you'll need to succeed
Your previous experience in a similar role will lead to your success, along with enthusiasm and a passion for excellent customer service. Within your previous experience, you will have developed strong verbal and communication skills along with the ability to explain technical instruction in a non-technical way.
Experience supporting web based applications, in particular online datarooms, and experience of document automation technology is also needed.
What you'll get in return
In return, you will gain the opportunity to work with a world-leading organisation, who have a large input in the market. My client are looking for a person with an eagerness to learn and build on their IT skills, helping to drive your IT career further. Along with:
* Lucrative annual salary
* City centre location
* Experience in leading corporate organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.