Level 2 Support Engineer - Naas

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
South Dublin, East Ireland
Location:
Naas, Co Kildare
Salary Description:
Competitive Salary Offered
Posted:
17/06/2019
Recruiter:
IT Monkey Limited
Job Ref:
L2ITS

We are currently looking to grow our support team in Naas, Co Kildare and are recruiting for a Level 2 Support Engineer. If you're looking for a new challenge with huge room for future progression and training this could be the role for you.

Responsibilities

● Respond to incidents logged via Help Desk.
● Phone, Remote & On-Site Support.
● Perform routine system checks and backups and escalate if required.
● Installing, configuring and troubleshooting of IT related software and hardware.
● Highlight any issues on customer sites using the correct escalation procedures.

Requirements

● Excellent English - spoken and written.
● Minimum 1-2 years relevant experience in a 1st line Support Team.
● Full driving license.
● Industry standard accreditation desired.

Experience With

● Microsoft Operating Systems & Applications.
● Anti-Virus, Spyware, Malware experience.
● Networking – TCP/IP, DNS, Switches, Firewallis etc

Contact Details:
IT Monkey Limited
Tel: 045409984
Contact: Liam Mac Namee

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