2nd Line Support Analyst

Job Category:
Analyst (Business/Systems)
Job Type:
Contract
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
14/06/2019
Recruiter:
Anonymous
Job Ref:
721225000

2nd Line Support Analyst

12 month contract

Dublin

£27.50 per hour

Responsibilities:

- Responsible for installation and maintenance of software systems and supporting end users

- Attend to inquiries, record questions and respond to customers with solutions

- Provide immediate support to incidents and ensure services are restored within SLAs

- Evaluate system configuration and software to ensure effective use of hardware resources

- Install and support both hardware and software components

Skills required:

- Proven track record in a customer technical support role

- Exposure to applications such as Microsoft teams, Exchange, Skype for Business, Zoom or

Active Directory

- Experience with Windows OS and Windows Server and components such as services, networking

and virtualisation

- Understanding in print services and network print services

- ITIL Certified is an advantage

If the above sounds like you, please apply for my immediate attention

Contact Details:
Anonymous
Contact: Contact

You may return to your current search results by clicking here.

Latest Job Listings