IT Support Engineer - 2nd/3rd Line

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
North Ireland
Location:
Not Specified
Salary Description:
Competitive salary offered
Posted:
12/06/2019
Recruiter:
Hays Specialist Recruitment Limited
Job Ref:
717272153

IT Support Engineer - 2nd/3rd Line - County Down - Contract

Your new company
I am currently working with a well-respected private sector organisation, based in Co Down, who are looking for a 2nd/3rd line support engineer to join them on a 6-12 month contract, paying a competitive salary.

Your new role
As a 2nd/3rd line support engineer, your role will have a strong focus on application support and development on an IBM AS 400 Platform with 2 main business applications. You will be providing IT systems support through incident, service request, problem and change management to end users, as well as support the implementation and delivery of new IT systems, and minor changes to existing IT systems in a specific systems development domain (IBM AS400).
Other responsibilities include:
* Manage incidents, problems, service requests and change requests to an agreed service level
* Support IT systems including Microsoft Sharepoint, Access, SQL Server etc
* Support IT Service Analysts by providing 2nd and 3rd line support


What you'll need to succeed
To succeed in this role, you will need to have a sound understanding of IBM AS400, as well as proven experience working in a similar role. Experience working with third party vendors is also vital.

What you'll get in return
In return, you will gain the opportunity to work with a highly regarded organisation, who offer a relaxed and flexible working environment, whilst being paid a competitive salary.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Contact Details:
Hays Specialist Recruitment Limited
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