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IT Support Engineer - Level 1

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Dublin City Centre
Salary Description:
Job Ref:

Evros Technology Group are pleased to be partnering with our client in the hiring of an IT Support Engineer. This is a permanent position in Dublin 8.


* Provide support for user issues in all areas of technology (desktop, applications, peripherals network) and provide resolutions in line with company procedures
* Supporting Windows Servers, Desktops, Outlook, Networks, Office 365
* Configuration of Microsoft Server, Exchange, Active Directory.
* Lead and participate in the installation, testing, and upgrading of both software and hardware
* Troubleshoot and repair issues related to phones, computers, peripherals, printers, applications and Operating Systems.
* Escalate problems to the Systems Administrator and maintain contact with the issue to ensure the user is informed of the overall progress and resolution
* Assist the IT Team in identifying issues and resolutions that enhance the operational effectiveness of Operating Systems, software or hardware


* 1-3 years' experience working in a technical support environment (required)
* Active Directory User, Group and Permission Management
* Outlook experience in an Exchange or Office 365 environment
* Windows 7/8/10
* Virtualization knowledge
* Fluent English and excellent written, verbal communication skills with attention to detail


Competitive salary, Employer Pension Scheme, Private Health Insurance, Laya Employee Assistance Scheme, Sports & Social Club, Cycle to Work scheme, TaxSaver Travel Scheme, Wellness Committee. Development plans to help employees obtain professional accreditations.

Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.

For more information please apply here or contact Michal Gawronski ( +353 1 4396811 or michal dot gawronski at itContracting dot ie )

Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.

Ref: ITC2707

Contact Details:
Tel: +353 1 4396811
Contact: Michal Gawronski

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