Title
Head of Digital Transformation
The role will have a strong focus on growth across all the business and successfully reposition the brand online. The Head of Digital Transformation will also understand traditional offline retailing and service centres and will be able to further develop e-commerce/multi-channel strategy to maximise overall sales, profit and customer service and satisfaction. You will help shape the digital operating model, as well as influence technology decisions and champion customer experience as key enablers of a large-scale organisational digital transformation.
To apply for the Head of Digital Transformation role, please send your CV to Shane.carton(a)solasit.ie or call Shane on 015367384 for more information.
Responsibilities of the Head of Digital Transformation Role:
• Own the digital roadmap and continuous prioritisation of strategic digital projects to match business priorities, resource / technology capability and other external factors
• Develop Digital as a core competency and establish strong multi-channel and internal process improvement capabilities
• Bridge the gap between the business and digital and act as an internal consultant to advise on potential digital solutions to meet business needs
• Support the digital KPI owners to achieve targets
• Create a robust digital delivery infrastructure, adapting to market-specific needs for users as well as operational and technical delivery challenges
• Develop the required analytical capabilities to translate deep customer insights into increased profitability and sales
• Critically evaluate and continuously review capabilities and service level agreements with digital partners and third-party providers to ensure value for money at all points in the delivery chain
• Support the improvement in agile development and implementation of digital technology for business-related innovations
• Initiate budget progress plans coordinate their implementation and ensure consistency and control
Required Experience and Skills for the Head of Digital Transformation Role:
• 5+ years Digital / Technical experience
• Proven track record delivering large strategic programs
• Commercial focus
• Leadership & Change management
• Operational Excellence
• Communication & Influencing
• CX & UX techniques
• In-depth knowledge of data & analytics
• Business and/or IT qualification to degree level
If you are happy to be represented by Solas and be put forward for this role (or would like more information) please email me with your CV via the link, indicating if wish to be represented by Solas. Alternatively please call me (T: 00 353 1 5367384)
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