The Role

We are looking for an improvement minded person to work with a great client in City West in a mixed skills IT  team, providing desk side support and project delivery. The conditions are great and include a 4.5 day working week (5 are paid). It is a super opportunity to work in a great supportive team and develop your skills. We provide a clear learning path tailored to your strengths to help build your career.  Structured bonuses and benefits go along with the learning. If you are looking for a secure, relaxed and professional environment, this is definitely for you.

Responsibilities

We will provide a structured training programme to on-board you into the client site and also connect with our core engineering and projects team. Your role is a support role that covers:

·         Deskside support and helpdesk management.

·         Issue logging and problem escalation to applications and core networking teams

·         Logging calls and liaising with core IT services.

·         Project duties such as Windows 10 roll-outs.

·         Executive Level support and IT assistance.

The Ideal Person

The ideal candidate will have the following characteristics. The rest we can teach you.

·         Great communicator

·         Well presented

·         Improvement minded

·         Works well in a team.

·         Has a passion for technology

Education and qualifications

We are looking for a smart and relaxed type of individual, preferably with a Diploma/Degree and direct helpdesk experience – perhaps with experience working for a larger corporate.

·         Diploma or degree level candidate.

·         Minimum 1-2 years working in a helpdesk or similar role.

·         Industry certifications (MCP, CCNA) beneficial.

·         Full driving license with own transport.

Salary: €28k-€32k depending on experience, qualifications mix.