RealTime urgently requires a 2nd Line Technical Support Agent to join one of our best clients. This role will be located in Dublin City Centre.

This is an initial 2 year fixed term contract, to be extended by another 3 years.

Experience required:
- Windows 7/10 operating systems
- Backup solutions, i.e. Veeam, DPM
- Security - Email and Web filtering, Firewall
- Office 365 including Exchange Hybrid, Microsoft Azure
- Citrix XenApp
- Skype for Business
- MS Office Suite
- Understanding of ITIL framework
- Experience working with KPI's
- EU Citizenship or a valid working visa

If you would like to learn more about this opportunity, get in touch with Joanna on 016520652 or send your CV to joanna.wisniewska@realtime.jobs

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