Due to continued expansion of Evros Technology Group we are now seeking to recruit an experienced Senior Systems Administrator that endeavours to become an integral part of our Managed Services Team, working in an evolving and exciting multi-customer multi-technology IT environment.
Responsibilities:
* Working in a growing Managed Services team with procedures based on ITIL Framework and governed by ISO 20000
* Work with technical experts and business managers to support and when appropriate input into recommendations to optimise client solutions
* Working in a growing Managed Services team with procedures based on ITIL Framework and governed by ISO 20000
* Investigation and Diagnosis - establish failing component, confirm impact, identify any events that may have been a contributing factor
* Resolution and Recovery, reducing impact were possible
* Escalation point for other ICT support teams
* Coordinate other ICT teams or 3rd parties where required
* Provisioning of Servers and Storage
* Provide On Call Support in a rotating team
* Write efficient, easy to follow user guides and documentation and maintain a clear focus on building knowledge management
* Assess infrastructure changes, raise awareness for potential impacts and play a key role in change management governance
Required Experience, Skills & Knowledge:
* 4 to 5 years' previous experience working as a System Administrator in an Enterprise environment or Managed Services environment
* Virtualisation and storage experience
* Enterprise Microsoft Windows Server environments
* High Availability
* Active Directory
* SAN Storage
* Skype for Business admin experience is very desirable
* An understanding of networking to be capable of identifying network issues
* Excellent communicator, comfortable managing the expectations of senior technical staff as well as senior management
* ITIL knowledge and experience
The Successful Candidate:
* Has a flair for technology and enjoys problem solving and rising to challenges
* Enjoys working with teams and liaising with multiple stakeholders
* Can provide technical leadership to team mates
* Demonstrates great determination in resolving complex issues and closing out projects
* Is comfortable at handling major incidents and providing leadership and input into resolution
* Is customer focused and deadline oriented in an SLA driven environment
Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Michal Gawronski ( +353 1 4396811 or michal dot gawronski at itContracting dot ie )
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.
Ref: ITC2524
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