Your ability to work with a wide variety of sister companies and people will help ensure our success. Being able to prioritize and execute tasks daily will be challenging and rewarding.
Key Responsibilities:
• Administrating enterprise hardware and software
• Troubleshooting skills and root cause analysis of issues for:
• EqualLogic Storage
• Dell Clients and Servers
• Hyper-V – Microsoft VMM
• Windows Clients
• Hardware troubleshooting Skills, coordination and Vendor Communication Skills.
• Performance Analysis of Server Infrastructure and Client environment
• Provide day to day operational support of Client and Server systems
• Maintain environment health from vulnerabilities, hardware firmware and software updates.
• Participate in Spring and Fall Disaster Recovery exercises.
• Troubleshooting skills and root cause analysis of issues for Client Server environment
• Work with server, database, storage, network and other cloud administrators in the supporting infrastructure organizations to collaborate, plan on overall support.
• Experience Required:
• Min of 5 years’ experience in a similar role.
• Microsoft OS Windows 7,8,10 & Server 2008/2012/2016, Office 365, Exchange, Active Directory, Backup, Infrastructure
• Experience in web technologies and cloud infrastructures?
• Experience with TCP/IP networking, Switches, Routers & Wireless Networking exposure?
• Virtualisation support experience, VMware, HyperV etc
• Multiple site experience.
• Strong troubleshooting skills
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
• Work closely with help desk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork.
• To maintain a high degree of customer service across multiple sites.
• To take ownership of user problems and projects onsite.
• For further information on this position please contact Gillian Nicholson @ gillian.nicholson@collinsmcnicholas.ie or call Gillian on 0906478104
For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie.
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