Linux Support Engineer
We are currently looking for Technical Support Engineers who are interested in joining a leading Cyber Security client customer support team.
You will join a company who offer fantastic training, growth and progression opportunities.
• Support customers over various mediums such as phone, email, screen-sharing and the customer portal
• Enable customers to overcome challenges they experience while deploying and/or managing the solution
• Document, escalate and advocate for issues the customer experience while using the solution
• Help produce internal and external knowledgebase articles
• Work closely with other departments as needed to address customer concerns
• This position involves weekend and evening work
Skills, Experience and Qualifications:
• Linux command line skills for troubleshooting using; less, grep, htop, traceroute, ping, dig, tcpdump, etc…
• Windows experience and troubleshooting skills such as reading and interpreting Windows event logs
• Experience with virtual machines in platforms such as Hyper-V and ESX/ESXi
• Knowledge of TCP/IP, DNS, Routing/Switching, Firewalls, Proxies, Port and Network Address Translation
For a confidential discussion and more information on the role, please contact Phil on 021 4911064 or email firstname.lastname@example.org
For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie
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For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie.
Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!