I.T Operation Support Specialist – Fixed Term Contract, Dublin City Centre
Don’t miss out on this great opportunity to work with a high-profile government body.
Operation Support Analyst Role and Responsibilities:
This role will see the successful candidate provide level 2-3 onsite Technical Support for our client.
- Working knowledge of windows server
- Support and system maintenance for complex applications
- Provide technical assistance to client teams as appropriate
- Implement technical changes to the system in the Live environment under the supervision of the client’s technical resources
- Provide Level 3 Technical Support to include:
o Responding to technical calls escalated from L1 and L2 support teams.
o Performing daily health checks on the system.
o Liaising with the relevant Live Operations teams as required.
o Liaising with external vendors as required.
What you need:
- Working knowledge of Microsoft Server 2008/2012
- Advanced knowledge of Microsoft technologies, Active Directory an advantage
- Experience with ITIL best practices
- Experience in a large client server environment
- Knowledge of SQL and SAN technologies
- Excellent client facing skills
What’s on offer:
- Excellent Salary, depending on experience
If you would like to discuss this opportunity in person or with one of our IT Resourcers please forward your CV to Vantage Resources or contact Aisling Drohan on +353 1 295 2850 for a confidential discussion. Vantage Resources will not forward your details without prior discussion and approval.
Vantage Resources is an equal opportunity employer and is committed to creating a diverse working environment by recruiting people from different backgrounds and cultures. All qualified applicants will receive consideration for engagement and/or employment without regard to race, color, religion, gender, gender identity sexual orientation, national origin, culture, disability or age. An inclusive and diverse workforce is an essential part of the development of our organisation’s culture which we believe enhances both our working environment and the service we provide to our customers.