The key responsibilities include:

-Identify areas for improvement, understand business need, specify requirements and implement recommendations for increasing effectiveness of current processes

-Identify and drive agreement of scope with senior stakeholders 

-Perform root cause analysis of problems, conduct workshops and work closely with business users in order to identify and translate their needs into functional requirement specifications 

-Assist the business stakeholders in prioritising business requirements and defining new business processes

-Produce detailed, high quality and clear documentation

-Work closely with technical team during the implementation phases to ensure common understanding, agreement and effective implementation of projects. Validate solution delivered and ensure it is fit for business purpose.

-Communicate in a clear and concise fashion to IT and business stakeholders at all levels during the project lifecycle to gain commitment and minimize the level of resistance to change

-Drive deliverables to completion within challenging timelines ensuring collaboration and effective communication with all stakeholders

-Work effectively with stakeholders located both locally and remotely

-Support UAT during all phases of testing to ensure requirements as detailed in the specification document have been delivered and are ready for release

-Work with IT & Business when new functionality is released to production to ensure a smooth transition to the new process. Where necessary devise detailed cut over plans to address potential operational impacts at cutover

-Manage and lead less experienced Business Analyst(s) in their day to day job.
-Business travel will be required occasionally

Behavior/Values Required:
-Strong Communication (verbal & written) and Interpersonal Skills
-Ability to work effectively within a team environment
-A strong and motivational leader
-Demonstrable ability to think "outside of the box" and innovate
-Proven ability to drive and manage change
-Comfortable challenging the ideas of others
-Strong influencing skills, particularly with senior executives
-Capable of working across borders and cross organizational boundaries
-Commercial acumen

Experience Required
-Educated to degree level
-Top-Tier Consulting experience a distinct advantage
-Knowledge of Financial Services/ Insurance Industry Sector useful but not essential