Level 1 IT Technical Helpdesk Support (Galway)

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
1-5 Years
Area:
Galway
Location:
Galway
Salary:
€100 to €150 per annum
Posted:
16/11/2018
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH17640

Level 1 IT Technical Helpdesk Support (Galway)

My client is a global technology company. They have a great opportunity for a talented Level 1 IT technical helpdesk support engineer to join their team on a contract basis in Galway. In this role, you will be helping customers with both technical and non-technical issues as well as providing information on company products.

* Galway
* 6 month contract

Responsibilities

* Troubleshoot, diagnose and resolve faults
* Manage escalations in accordance with SLA's
* Ensure that calls are answered in a timely and efficiently manner
* Update customers regarding case progress and updates
* Meet and exceed KPI's

Requirements

* IT qualification necessary
* Background in IT Helpdesk or support environment advantageous

This is a great opportunity to join a large multinational company. For more information, please get in touch with Ryan Rankin at Reperio on 01571 3000, or send across an up to date CV.

Reperio Human Capital Limited acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3000
Contact: Ryan Rankin

You may return to your current search results by clicking here.

Latest Job Listings