IT Support Engineer – Level 2

PFH are looking to speak to experienced IT professionals to work on several high-profile projects in the Cork region.

This is an excellent opportunity to join PFH’S expanding professional service practice. If you match the criteria and are genuinely passionate about IT, please do not hesitate to apply and send your CV to the recruitment team for immediate consideration

 Attributes of the Candidate

Energetic self-starter with a positive/flexible attitude.

Solution orientated with very good problem solving skills .

Ability to communicate at all levels (verbal and written).

Ability to work under pressure, meet deadlines and respond to changing priorities.

Attention to detail.

Technical Skills: 

Active Directory, Exchange, Support, Desktop support

Desktop Support- supporting, troubleshooting

Desktop & Remote Admin- Administering

Email Management- Setting up users, distribution lists etc, MS Exchange 2010

AD – Windows Server 2008- Administering, understanding of group policy etc.

Anti-Virus- Monitoring, Deploying, Troubleshooting

Network Support- Patching, understanding of VLAN

Hardware Support- PC & Printing, Hardware Support

Experience:

3+ years in a desktop support or Help desk role

Experience of the above technical skills

Strong Customer Focus.

Education

Third level IT Qualification

Certifications Completed:

Microsoft Certified Professional Windows 7/10

ABOUT PFH TECHNOLOGY GROUP

Founded in 1985, PFH is Ireland’s leading, indigenous Information & Communications Technology (ICT) Solutions Provider, supplying ICT based business solutions to our wide range of clients. We are also the largest, independent provider of infrastructure services and the most experienced end-to-end provider of voice, data and IT services.

Our client base, of almost 1,500 organisations is served from our offices in Dublin, Cork, Galway. We employ in excess of 200 people including a strong sales team and over 100 highly skilled technology professionals.

Operating at the leading edge requires us to continuously ensure that we have a highly skilled pool of sales talent employed to deliver the most comprehensive range of ICT based business solutions for our clients. We also have key relationships with the world’s leading technology companies, including HP, Microsoft, Siemens, Citrix and VMWare.

As part of our expansion, PFH are looking to recruit a dynamic Customer Service Representative to join our existing team on an initial 6 month contract.