Operations Manager

Job Category:
LAN/WAN Network Engineer, Analyst (Business/Systems)
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Cork
Location:
Cork
Salary Description:
Negotiable
Posted:
13/09/2018
Recruiter:
Collins McNicholas Recruitment & HR Services
Job Ref:
CJ47169yyyy


Operations Manager
Permanent
Cork

Role Responsibilities:

• Responsibility for coordination of the IT & Telecom engineers;
• Communication with customers for site visits, project installations, and site audits;
• Create and oversee schedules for team members ensuring that site visits and project installations are completed in a timely manner;
• Managing the helpdesk team and assisting with queries where necessary;
• Managing the engineering team;
• Ensure projects have correct and complete hardware and software for installations;
• Planning and scheduling of maintenance visits, installations and audits;
• Advice on procurement of new hardware and software;
• Initiate and coordinate projects;
• Ensuring that tickets are completed by engineers and helpdesk in an efficient and satisfactory manner;
• For larger clients, meet with company director over issues and resolution and scheduling of same;
• Provision of feedback to senior management of engineers and customer feedback;
• Drive continual improvement that can guide the company to improving its position among the top IT and telecom’s companies in Ireland;
• Provide input on staffing requirements for the company;




Skills, Experience and Qualifications:

• Seeking a candidate ideally with over 5 years IT experience and possibly in a similar role;
• Ideal candidate will have the ability to handle staff in a pressurised environment, be very organised with strong communication skills and an efficient problem solver.




For a confidential discussion and more information on the role, please contact Phil on 021 4911064 or email phil.burchell@collinsmcnicholas.ie

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie
Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs, our job searching tips & videos!For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie.
For more information on Collins McNicholas, contact one of our six branches across Ireland in Dublin, Cork, Galway, Sligo, Athlone, Limerick.

Contact Details:
Collins McNicholas Recruitment & HR Services
Tel: (071) 9142411/914246
Contact: Phil Burchell

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