Company BIO

Established in 2004 as PCtechnix and re-branded as IT.ie in 2016, we provide the highest standard of Managed IT Support, as well as Hardware Sales and a wide range of IT Solutions to business customers of all sizes throughout Dublin and Nationwide. Another significant part to our business is our Outsourced IT team.

Senior Field IT Technician \ Engineer

Duties & responsibilities:

• Field- Based (Company Car, Laptop & Phone Provided).
• Server experience is a must.
• Office 365 and Cloud experience desirable.
• Install Servers, Desktops & Laptops, etc.
• Configuration of various software & hardware systems.
• Provide remote Technical Support.
• Active Directory administration and management (user setup, group policy).
• Microsoft Windows Server 2003/2008/2012/2016
• Microsoft Windows 7/8/10 administration and support.
• Microsoft Office support – Must have a deep knowledge of Microsoft Outlook (PST/OST, etc).
• PC Deployments & rollouts.
• General IP & Networking skills.
• Deep understanding of server hardware and storage (i.e. RAID sets on servers, SANS, etc).
• MCSA / MCSE Preferable but not necessary.
• Exchange Server 2003/2007/2010, etc would be an advantage.

Candidate: 

- Highly Motivated & Logical ability to troubleshoot and resolve issues.

- Excellent Work Ethic.

- 6 Month probationary period.

- Confident, personable and well-rounded individual.

- Ability to communicate well with customers.

- Quickly build rapport and gain client confidence.

- Work individually and as a team.

- Be able to follow company procedures and methods.

- Available to work out of hours / weekends if necessary  [on the very rare occasion].