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Service Delivery Manager

Job Category:
Job Type:
Level of IT Experience:
0-1 Year
Central Dublin, South Dublin
Dublin City Centre
€75,000 per annum
realTime Recruitment Ltd.
Job Ref:

Realtime Recruitment has a requirement for a Service Delivery Manager for a permanent position in South Dublin.
My client is seeking someone who has a proven track record managing service operation in order to deliver service commitments and improvements.

Skills required:
• Proven track record working in a similar role
• Managed Services Background highly advantageous
• Offshore/nearshore resource management
• ITIL Certified
• Strong background conducting incident, problem and release management
• Demonstrable knowledge and expertise of Service Delivery Management standards and practices
• Strong stakeholder and vendor management
• Ensuring customer SLA’s are met and exceeded
• You will be responsible for the technical competencies of the delivery team and will need to ensure a sufficient level of skills exist to deliver the service

If this role is of interest please send your CV to or call me today on 01 – 652 0652.

Contact Details:
realTime Recruitment Ltd.
Tel: 01 6520652
Contact: Vanessa Gallogly

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