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Helpdesk Coordinator

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin, West Dublin
Location:
Dublin City Centre
Salary Description:
Negotiable
Posted:
13/09/2018
Recruiter:
realTime Recruitment Ltd.
Job Ref:
RT - DH - Field


The Role and the Company:

The vacancy is a Helpdesk Co-ordinator position on at the moment within a market leading company based in Dublin city centre that is an immediate requirement. The role is accompanied by a salary of up to €33k.

Responsibilities:
• Scheduling of tickets for engineers
• Communicating with customers
• Monitoring of tickets
• Scheduling installations
• Working closely with the helpdesk
• Report generation


Key qualities
• Very organized
• Understands geography of Ireland and Dublin
• Strong ownership skills
• Ability to communicate with customers, engineers
• Clear precise thinker
• Common Sense approach
• Ability to see the consequences of doing something or not
• Technical aptitude
• Excellent PC skills



Note
You must have an EU Passport or Stamp 4 visa to be eligible for this position

If you would like to learn more about this opportunity, please do not hesitate forward me your CV on danny.hughes@realtime.jobs in the strictest confidence and a time you would like me to give you a call.

Contact Details:
realTime Recruitment Ltd.
Tel: 01 6520652
Contact: Danny Hughes

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