Web Optimisation Specialist - French Speaking

Job Category:
IT Sales / Digital Marketing, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
0-1 Year
Area:
Central Dublin
Location:
Unspecified
Salary:
€30,000 to €33,000 per annum
Posted:
20/09/2018
Recruiter:
Eden Recruitment
Job Ref:
ERFDCZ170808

Position: Website Optimisation Specialist – French Speaking

Location: Dublin City Centre

I am working with a an instantly recognizable, global iconic brand and a place where employees learn, collaborate and help improve a digital product used by over a billion people worldwide.

Due to continued success my client is hiring Web Product Implementation Specialists with experience of technologies including HTML, CSS and JavaScript are required to join their team an exciting time of rapid growth and evolution.

 The successful candidate will be part of a rapidly growing multilingual client facing team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the implementation of our client’s web-based products.

 Extensive training to develop your technical skills to succeed in an environment that is professional, modern, fast paced and driven by excellence will be provided.

 The Website Optimisation Specialist will be responsible for establishing a new service specifically around this client’s high profile & critical program.  The team will be supporting European based clients/customers and therefore fluent level (spoken & written) in French is essential.

 Key Responsibilities:

 

  • Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web-based products with customers
  • Give guidance, support, and train customers on how to use the products
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
  • Attend trainings and continuously develop and improve your technical and soft skills

 

Key Skills and Experience:

 

  • Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, JavaScript)
  • Experience in WordPress/Shopify/Magento/Drupal or similar platforms (at least 1 platform)
  • Strong communication skills
  • Technologically capable and quick learner

 

Preferred:

  • Proven Customer service, relationship management and support skills

 


A full job specification is available upon request.  Please contact me on 014744523 or e-mail fiona.devine@edenrecruitment.ie to discuss the next step in your career.

 

Contact Details:
Eden Recruitment
Tel: 014744523 / 0864672
Contact: Fiona Devine

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