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IT Support Analyst

Job Category:
Analyst (Business/Systems), Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
West Dublin
Location:
Dublin West
Salary:
€30,000 to €35,000 per annum
Posted:
08/08/2018
Recruiter:
Allen Recruitment
Job Ref:
BBBH13000

IT Support Analyst (ERP Systems Application Support)

Permanent job based in Park West, Dublin 12

Salary €30-35K

Job Ref: BBBH13000

Allen Recruitment is assisting an IT Services and Solutions company in West Dublin source an IT Support Analyst for their established Application Support team. This is a permanent role and will suit a Technical Support Specialist who has experience supporting ERP type applications and systems.

Responsibilities:

* Provide Client Technical Support for an ERP application (training on Application will be provided)
* Provide Hardware set-up and support
* Software installation and maintenance
* Provide quick response to customers technical questions and problems
* Troubleshoot issues as required
* Assist in system upgrades, conversions and other maintenance routines

Desired Experience:

* Experience in the use (and support) of ERP Systems
* Strong interpersonal and communication skills (able to work within a busy ticketing support environment responding to customers in a professional and efficient manner)
* Knowledge of accounting practices (desirable)
* Sound problem resolution, judgment and decision-making skills required
* A willingness to learn is essential (extensive on-the-job training is provided)

Skills Required:

* SQL Server
* Working knowledge of Windows operating systems
* Windows Networking
* Strong written and oral English communication skills

Interested in this opportunity?

Apply today for more information:

Submit your CV (in a Microsoft Word format) today!

OR

Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website - www.allenrec.com

Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040

Contact Details:
Allen Recruitment
Tel: 016694055
Contact: Phil Finane

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