IT Operational Support Specialist
Antrim (with travel to customer sites)
Our client researches and develops innovative, high quality solutions designed to make diagnostic testing more accurate. They are now looking for an IT Operational Support Specialist to join their Software Team.
If you’re an IT professional with experience of quality control (QC) applications, this is an exceptional opportunity to take on your next challenge with a world-leading organisation.
Constantly evolving and expanding, our client is a pioneer in the medical diagnostic field and therefore offers great career prospects and the chance to work with cutting-edge technologies.
As an IT Operational Support Specialist, you’ll be responsible for providing a high level of support to customers using our client’s scientific QC software.
Liaising directly with customers, you’ll strive to identify, diagnose and resolve reported issues in a timely manner.
You’ll help to maintain software platforms on a daily basis, as well as assisting with the design and testing of future versions of software. Additionally, you’ll travel to customer sites to install and conduct training sessions for our client’s software.
To be considered, you must have:
- Previous experience of working with quality control applications
- Experience of the application of statistics
- The willingness to travel and a full driving licence
- A Bachelor’s degree (or equivalent) in IT
As an IT Operational Support Specialist, you must be highly organised with an analytical approach to problem solving. Self-motivated and enthusiastic, you must also have a strong customer focus and excellent communication skills.
To apply for the role of IT Operational Support Specialist, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: IT Operational Support Specialist, QC Application Support Engineer, Quality Control Application Support Specialist, IT Support Engineer, Software Engineer, Software Test Engineer, IT Support Analyst, IT.