1st Level Desktop Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
South Ireland
€25,000 to €28,000 per annum
Salary Description:
Health Insurance, PRSA and More
Sure Candidate
Job Ref:

Our Client has a requirement for an experienced 1st Level Support Engineer for an Immediate Start.

If you are available to start a position immediately or within 1 week and you have the required experience we would be delighted to speak with you.

Key Responsibilities:

* Setting up and administration of user profiles via Active Directory.
* Resolving day to day user issues (Profile, Email and Application).
* Providing support to end users email related issues (Microsoft Exchange).
* Repair of PC / Laptop hardware issues.
* Updating anti-virus definitions and Windows updates.
* Providing training to new users.
* Additional projects as required.

Technical Requirements & Experience:

* 1 - 2 years hands-on experience providing technical support to enterprise level organisations.
* Detailed knowledge of Microsoft (Windows Server 2008 -2012, Microsoft Exchange).
* Setup, operation and troubleshooting of TCP/IP networking.
* An excellent attitude and the ability to interact with people in a professional manner are required.
* Must possess good problem solving and analytical skills.

Certifications Required:

* Minimum MCP required, an MCSA Advantageous.

SureCandidate Contact:

For further information or to apply for this position please contact Matthew Duane Rice

Contact Details:
Sure Candidate
Tel: 061 513141
Contact: Matthew Duane Rice

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