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Technical Support Engineer (30-32K, Dublin City Centre)

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin, South Dublin
Location:
Dublin 4
Salary:
€30,000 to €32,000 per annum
Posted:
19/06/2018
Recruiter:
IT Search & Selection
Job Ref:

Technical Support Engineer required for expanding Managed Service company based in Dublin City Centre (Grand Canal Wharf). This is a career making opportunity with a learning path agreed with you from day one to help build your career. Candidates typically start on the Service Desk, then progress to onsite Client account a manager, then into project based work where they specialise in a key area (security, networking etc)

 

Structured bonuses and benefits go along with the learning path  as an incentive for the continued growth of all staff.

 

Role

·         Work as part of the L1 & L2 ServiceDesk team on ITIL based desk

·         After initial training period progress to work directly on Client site for 9-12 months (City Centre location).

·         PC build, design & rollout.

·         Upkeep and maintenance of client specific documentation.

·         Identify and recommend improvements and solutions.

 

Requirements

·         2+ year Helpdesk / Service Desk Support Experience

·         3rd Level Diploma/Degree would be beneficial.

·         Proven track record of learning with industry led certifications. E.g. MSP, MCSA. CCNA

·         Works well in a team.

·         Passion for technology

·         Ability to communicate well with clients. 

Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: David Shanahan

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